Teleassistance. Who may make the request. Any natural person. Requirements. Any person registered in Palma, people above the age of 65 years having difficulty of taking care of themselves or persons (no age limit) with a physical, psychic or sensory disability. The above listed limitations will not hinder the interested party of making good use of the equipment required to request the aid services. The party making the request will not exceed the minimum professional salary. The person making the request must be in a high-risk situation. . Documentation submission date. The request may be handed in at any CMSS office (Municipal Centre for Social Services) in Palma.. Appeals. Administrative appeal and objection measures. Legal time frame for a resolution. 3 months. Documents to be submitted. Request form Social report (made by a social worker from the Municipal Centre for Social Services). Income certificate of the person making the request. . Applicable regulation. Law 9/1987 enacted on 11th February for Social Action (autonomic law of the Balearic Islands). Law 30/1992 enacted on 26th November. Juridical Regime governing the Public Administration and Common Administrative Procedural Systems. Royal Decree Law 2/2000 enacted on 16th June approving the modified text of the Law for the regulation of Public Administrations' Contracts. . Method of initiation. Either upon request of the party or of an agent. End of the procedure. The resolution puts an end to the proceedings. Possible outcome. Rejected. . Subtype of the administrative procedure. Requests. Payment required. No